Operating responsibly

At O2, we want the benefits of mobile communications and the internet to reach as many people as possible.

We know our success goes hand-in-hand with providing exceptional customer experiences. But it also depends on providing a great place to work for our employees and understanding our wider effects on society.

We try to listen to our stakeholders, to act with due care and to make positive contributions to the world in which we live and work so that our business can help to protect the world’s resources and the welfare of the communities we serve.

We aim to live our brand values of being bold, open, clear, and trusted in everything we do, and we encourage O2 employees and suppliers to carefully consider the social, ethical and environmental effects of their actions.

This 'O2 in society' section of our website describes how we go about it and why we believe that a commitment to behaving responsibly makes us a better business.

It also contains lots of useful customer advice and information; the latest news; films and interactive tools; and links to further information about our corporate responsibility approach and performance.